Homers Trading LLC (“Company,” “we,” “our,” or “us”) is committed to providing quality products and excellent customer service. This Return Policy outlines the conditions under which returns, exchanges, and refunds may be accepted for purchases made through our website.

By placing an order with Homers Trading LLC, you agree to the terms of this Return Policy.

Return Eligibility

We accept returns for eligible items within 30 days of the delivery date.

To qualify for a return, items must:

Be unused and in original condition
Be in the original packaging with all accessories, manuals, and components included
Not be damaged due to misuse, negligence, or improper handling
Be accompanied by proof of purchase or order confirmation
Items returned without prior authorization may not be accepted.

Non-Returnable Items

The following items are generally not eligible for return:

Products marked as final sale or non-returnable
Custom, personalized, or special-order items
Perishable goods
Hazardous materials
Gift cards
Items that have been used, altered, or damaged after delivery
Certain product categories may have additional return restrictions as specified on the product page.

Return Authorization

Before returning any item, customers must contact our customer support team to obtain return authorization.

To request a return, please provide:

Order number
Customer name
Reason for return
Photographs if the item is damaged, defective, or incorrect
Once approved, return instructions will be provided.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please notify us within 7 days of delivery.

We may request photographs or other documentation to verify the issue. Upon verification, we may offer:

Replacement of the item
Store credit
Full or partial refund
Alternative resolution at our discretion

Return Shipping

Customers are responsible for return shipping costs unless:

The item received is defective
The item was damaged during shipping
The wrong item was sent by Homers Trading LLC
We recommend using a trackable shipping service and purchasing shipping insurance for higher-value items. We are not responsible for lost or damaged return shipments.

Refunds

Once the returned item is received and inspected, we will notify you regarding the status of your refund.

If approved, refunds will be issued to the original payment method used for the purchase.

Please allow:

3 to 5 business days for inspection and processing
Additional time for your financial institution to post the refund
Shipping charges, handling fees, and other service fees are generally non-refundable unless required by law or due to our error.

Exchanges

We may offer exchanges for eligible products based on product availability.

If you would like to exchange an item, please contact customer support before returning the product.

Order Cancellations

Orders may be canceled before shipment whenever possible.

Once an order has been processed or shipped, cancellation requests may not be accepted, and the order will be subject to this Return Policy.

Refused Deliveries

Orders refused at delivery without prior authorization may be subject to return shipping charges, restocking fees, or other applicable costs.

Limitation of Liability

Homers Trading LLC reserves the right to deny returns, refunds, or exchanges that do not comply with this Return Policy.

Our liability shall be limited to the purchase price of the product in accordance with applicable law.

Changes to This Return Policy

We reserve the right to update or modify this Return Policy at any time without prior notice.

Any changes become effective immediately upon posting the revised policy on this page.

We encourage customers to review this page periodically for updates.

Contact Information

If you have any questions regarding this Return Policy or wish to initiate a return request, please contact us:

Homers Trading LLC
30 N Gould St Ste 7230
Sheridan, WY 82801
United States

Warehouse:
3607 NE 5th Avenue
Oakland Park, FL 33334
United States

Phone: +1 (307) 509-5730
Email: sales@homerstrading.com